LocalTherapyNow Privacy Policy
Last Updated: May 11, 2026
LocalTherapyNow (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you access and use our website at localtherapynow.com and our related services (collectively, the “Services”).
1. Information We Collect
Personal Information means information that identifies, relates to, or could reasonably be linked with you, such as your name, email address, phone number, location, and internet activity.
We collect information in the following ways:
Information You Provide Directly:
- Contact information (name, email, phone number)
- Location information (city, state, ZIP code)
- Therapy-related preferences and needs
- Messages and feedback you send us
Information Collected Automatically:
- IP address and general location
- Browser type and version
- Device information and identifiers
- Pages visited and time spent on our site
- Referring websites and search terms
Information from Third Parties:
- Therapist directory information from licensed professionals
- Analytics data from service providers
2. How We Use Your Information
We use your information to:
- Provide our therapy directory services
- Connect you with licensed mental health professionals
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you updates about our services (with your consent)
- Comply with legal obligations
- Protect against fraud and security threats
3. How We Share Your Information
We may share your information in the following circumstances:
With Therapists and Mental Health Professionals:
When you contact a therapist through our directory, we may share your contact information and inquiry details to facilitate the connection.
With Service Providers:
We work with trusted third-party companies that help us operate our website and services, such as hosting providers, analytics services, and email platforms. These providers are required to protect your information and use it only for the services they provide to us.
For Legal Reasons:
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers:
If our business is sold or merged, your information may be transferred as part of that transaction.
4. Online Therapy Platform Information
When we provide information about online therapy platforms (such as BetterHelp, Talkspace, etc.), please note:
- We may receive compensation if you sign up through our referral links
- Each platform has its own privacy policy and terms of service
- We are not responsible for how these third-party platforms handle your information
- We encourage you to review their privacy policies before using their services
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve your browsing experience
- Analyze website traffic and user behavior
- Provide personalized content
- Support our advertising and marketing efforts
You can control cookies through your browser settings, but some features of our site may not work properly if you disable cookies.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: Request information about what personal data we have about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@localtherapynow.com.
7. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to delete personal information we have collected
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
8. Data Security
We implement reasonable security measures to protect your personal information, including:
- Secure data transmission (SSL encryption)
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
10. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
11. International Users
Our services are based in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.
12. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. For significant changes, we may also send you an email notification.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@localtherapynow.com
Mail: LocalTherapyNow Privacy Team, [Address]
Crisis Support: If you’re experiencing a mental health emergency, please contact the 988 Suicide & Crisis Lifeline (call or text 988) or call 911.